Shipping Policy

1. Shipping Methods

We offer various shipping options to meet your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout based on your location and the items in your cart.

2. Processing Time

All orders are processed within [insert processing time, e.g., 1-3 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of your items, the shipping method selected, and your delivery location. Any applicable shipping fees will be clearly displayed before you complete your order.

4. Delivery Times

Estimated delivery times will vary based on your location and the shipping method chosen. While we strive to deliver your order within the estimated timeframe, we cannot guarantee delivery dates. The following are general delivery estimates:

• Standard Shipping: [insert estimated delivery time, e.g., 5-7 business days]
• Expedited Shipping: [insert estimated delivery time, e.g., 2-3 business days]

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our shipping partner’s website.

6. International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on your location. Customs duties and taxes may apply, and they are the responsibility of the customer.

7. Damaged or Lost Packages

If your package is damaged or lost during shipping, please contact us at [insert contact email or phone number]. We will work with our shipping partner to resolve the issue promptly.

8. Changes to Your Order

If you need to make changes to your order, please contact us as soon as possible. Once an order is processed and shipped, we cannot make any changes.

9. Contact Us

If you have any questions about our shipping policy or your order, please contact us at:

Email: [insert your contact email]
Phone: [insert your contact phone number]
Address: [insert your business address]

Thank you for shopping with Mace!